Innovative Architecture to Enhance Quality of Service for Laboratory Management Information Systems

Technological improvements have changed the life style in the modern era, where communication has become easier compared with olden days. Technological solutions have been deployed in every sector including business, education, and health services. Although a number of solutions are proposed for improvements in the healthcare sector, the complexity and growing interest in this sector have created new approaches. This chapter proposes an innovative architecture for the laboratory management information system to enhance the quality and management issues. The proposed architecture integrates two major fields, namely wireless technology and data mining. The wireless technology enables the collection of data easily and wirelessly, and data mining ensures meaningful and novel knowledge discovery from the collected data. In particular, the architecture helps management in three different ways: (1) prevention of risks/errors using technological solutions, (2) an environment to respond rapidly to adverse events, and (3) construction of knowledge base for future guidelines. Naeem A. Mahoto Mehran University of Engineering and Technology, Pakistan Faisal K. Shaikh Mehran University of Engineering and Technology, Pakistan & University of Umm Al-Qura, Saudi Arabia B. S. Chowdhry Mehran University of Engineering and Technology, Pakistan